You’ve been in an accident or your car has experienced some cosmetic/structural damage because of bad weather. Either way, you want the dents, dings and scratches fixed as soon as manageable. Entrusting your prize vehicle to really auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have your best interest at heart.
Take for instance firearm control “Sierra Vista Herald” news report declaring, “Auto repair shops to be monitored.” Seems Arizona’s new attorney general is putting a sting operation into effect in california that will “determine if those in the business of car repair are being honest with their target market.”
What prompted the requirement of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that the cars require expensive add-on services when they don’t. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them in a lowball estimate.
In light of situations like these, it’s no surprise recognition is being passed out by the Better Business Bureau and other watchdog organizations to auto body repair services that get their customers’ best interests planned. Recently, EMC Publishers reported than a “Local auto repair shop [had been] recognized by BBB for its values.”
The auto repair shop was selected by a “panel of judges usually composed of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in other areas of business by business repair service provider secured the win.
One of the ways that the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective end up being getting you back on the road quickly and when using the confidence that your vehicle has been restored as part of your complete satisfaction. ICAR Gold class certification also makes sure that your auto repair technicians have obtained the highest credentials in the industry to get the job done right.
Another way that the auto repair shop walked away with the honor was by taking the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available all of them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative elements. Watch out for auto body shops that use knock-offs or cheap imitations but ask you for just slightly below a competitor the actual reason committed to slow-moving deal and backs it up using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off on your auto repair merchant. A reputable car body team focuses on taking that stress out within the process with focus to detail from quote, to insurance agency document approvals, right up through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777